FAQ
Contact details
If you want to contact us regarding general enquiries or order queries then please e-mail us at:
info@bigdealclothing.co.uk
Delivery Time
Please allow approximately 2-7 days for all orders.
Shipping and Handing
All orders are dispatched within 10 - 14 working days of the order being processed. International deliveries will obviously take a little longer. We post all orders First Class Royal Mail.
Returns Policy
We are happy to exhange or give refunds on any item you purchase, should you not be 100% happy with them. Please e-mail us to inform us if you plan to return an item to:
Returns, 3 Ermine Rise, Great Casterton, Stamford, Lincolnshire, PE9 4AJ
All returns must be made within 14 days
Wholesale enquiries
If you are a retailer/e-tailer in the UK, Europe and the U.S.A. and are interested in stocking Big Deal Clothing, please e-mail info@bigdealclothing.co.uk
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
If you don't have a paypal acount email us on sales@bigdealclothing.co.uk and we can discuss alternative payment methods such as bank transfer.
The item I wanna buy is sold out, will it ever come back?
The answer to this is quite simple actually, it probably won't. We're not here to be doing mass production like most companies. We want people to interact quickly to make sure they've got a unique piece. All designs stay under a certain amount so that's the main reason why most of our designs are already sold out.
But if you really love the design that much and wanted it so badly, please mail us at info@bigdealclothing.co.uk and we'll let you know if there will be a reprint of it!
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